Terms of Service

Agreement to these Terms

AgentOS is operated by AgentOS LLC (“AgentOS”, “we”, “us”). By creating a workspace at app.agentosagency.com, starting a trial, or otherwise using the AgentOS service (the “Service”), you agree to these Terms of Service on behalf of yourself and, if you are acting for a company or agency, on behalf of that organization. If you do not agree, do not use the Service.

The Service

AgentOS is an AI-agent-operated marketing platform: software agents plan, propose, and execute marketing work (such as SEO analysis, content drafts, paid-media monitoring, and CRM workflows) inside your workspace, subject to the approval and autonomy controls you configure.

Plan descriptions on this website are marketing summaries. The features, limits, and entitlements that govern your account are those enforced in the product for the plan you purchase.

Accounts and workspaces

You must provide accurate account information and keep your credentials secure. You are responsible for all activity in your workspace, including actions taken by users you invite and actions you authorize agents to take. Workspace owners control member roles, connected accounts, and agent autonomy settings.

Plans, trials, and billing

Self-serve plans (Essentials and Team) start with a 7-day free trial. A payment method is collected at signup through Stripe’s hosted Checkout; your first charge occurs on day 8 unless you cancel before the trial ends — cancel before day 8 and you pay nothing. Partner plans are set up with our team directly.

Subscriptions bill monthly in USD through Stripe. We do not store card details on our systems; payment processing is handled by Stripe. You can change plans, update payment methods, or cancel at any time from Settings → Billing via the Stripe Customer Portal. Plan changes take effect per Stripe’s proration rules; cancellation stops future charges and the Service remains available through the end of the paid period.

If a subscription lapses or payment fails, your workspace enters a grace period during which your data is retained and access may be limited. If the subscription is not restored by the end of the grace period communicated in-app, workspace data is permanently deleted. Fees are non-refundable except where required by law.

Acceptable use

You may not use the Service to violate any law, infringe intellectual-property or privacy rights, send spam, distribute malware, misrepresent AI-generated content in ways prohibited by applicable law or platform policies, probe or disrupt the Service or its infrastructure, or resell access to the Service except as permitted by a Partner (white-label) plan. We may suspend or terminate accounts engaged in abuse.

Your data and connected accounts

You retain all rights to the data you and your clients bring into a workspace (“Customer Data”). You grant us the rights needed to operate the Service on that data — storing it, processing it with our subprocessors, and passing it to the AI models and marketing data providers that power agent work.

When you connect third-party accounts (for example Google Search Console, Google Analytics, or Google Ads), you authorize AgentOS to access those accounts on your behalf within the scopes you grant. You can revoke access at any time from the connected service or from your workspace settings. You are responsible for having the authority to connect accounts belonging to your clients.

AI-generated output

Agent output — recommendations, analyses, drafts, and automated actions — is generated by machine-learning systems and may be inaccurate, incomplete, or unsuitable for your situation. The Service is built around human review and approval controls; you are responsible for reviewing agent output before relying on it or publishing it, and for the results of actions you approve or configure to run autonomously. AgentOS does not guarantee marketing outcomes.

Intellectual property

We own the Service, including its software, agents, and branding. You receive a limited, non-exclusive, non-transferable right to use the Service during your subscription. Deliverables generated by agents from your Customer Data within your workspace belong to you once created. Feedback you provide about the Service may be used by us without obligation.

Disclaimers and limitation of liability

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or revenues. Our total liability for any claim arising out of the Service is limited to the amounts you paid us in the twelve months before the event giving rise to the claim.

Termination

You may cancel at any time as described under billing. We may suspend or terminate access for material breach of these Terms, including non-payment and abuse, with notice where practicable. Upon termination, data retention and deletion follow the grace-period process described above and in the Privacy Policy.

Changes to these Terms

We may update these Terms from time to time. Material changes will be announced in-app or by email before they take effect; continued use after the effective date constitutes acceptance. The current version always lives at this page.

Governing law

These Terms are governed by the laws of the State of Utah, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Salt Lake County, Utah, and each party consents to the personal jurisdiction and venue of those courts.

Contact

Questions about these Terms: info@agentosagency.com.